Levels of Commitment to Community Engagement, Characterized by Key Organizational Factors Evidencing Relevance to Institutional Mission

Level One:
Low Relevance
Level Two:
Medium Relevance
Level Three:
High Relevance
Level Four:
Full Integration
Mission No mention or undefined rhetorical reference Engagement is part of what we do as educated citizens Engagement is an aspect of our academic agenda Engagement is a central and defining characteristic
Leadership (Presidents, Vice Presidents, Deans, Chairs) Engagement not mentioned as a priority; general rhetorical references to community or society Expressions that describe institution as asset to community through economic impact Interest in and support for specific, short-term community projects; engagement discussed as a part of learning and research Broad leadership commitment to a sustained engagement agenda with ongoing funding support and community input
Promotion, Tenure, Hiring Idea of engagement is confused with traditional view of service Community engagement mentioned; volunteerism or consulting may be included in portfolio Formal guidelines for defining, documenting and rewarding engaged teaching/research Community-based research and teaching are valid criteria for hiring and rewards
Organization Structure and Funding No units focus on engagement or volunteerism Units may exist to foster volunteerism/community service Various separate centers and institutes are organized to support engagement; soft funding Infrastructure exists (with base funding) to support partnerships and widespread faculty/student participation
Student Involvement & Curriculum Part of extracurricular student life activities Organized institutional support for volunteer activity and community leadership development Opportunity for internships, practica, some service-learning courses Service-learning and community-based learning integrated across curriculum; linked to learning goals
Faculty Involvement Traditional service defined as campus duties; committees; little support for interdisciplinary work Pro bono consulting; community volunteerism acknowledged Tenured/senior faculty may pursue community-based research; some teach service-learning courses Community-based research and learning intentionally integrated across disciplines; interdisciplinary work is supported
Community Involvement Random, occasional, symbolic or limited individual or group involvement Community representation on advisory boards for departments or schools Community influences campus through active partnerships, participation in service-learning programs or specific grants Community involved in defining, conducting and evaluating community-based research and teaching; sustained partnerships
External Communications and Fundraising Community engagement not an emphasis Stories of students or alumni as good citizens; partnerships are grant dependent Emphasis on economic impact of institution; public role of centers, institutes, extension Engagement is integral to fundraising goals; joint grants/gifts with community; base funding

Barbara A. Holland, 2006. Adapted from Holland, Michigan Journal of Community Service Learning, Vol.4, Fall 1997, pp. 30-41.